Pontefract, West Yorkshire is home to the long-running Northgate Surgery. Its extensive list of services is complemented by its stellar reputation for patient-centered treatment. General consultations, immunizations, and chronic care management are among services offered by the surgery. A wide range of patient demands can be met by its accessible hours.
For your convenience, the practice also incorporates digital tools. Online services allow patients to schedule appointments, request medication refills, and access their personal information. Fast online consultations are possible with the PATCHS system. Without needless delays, this guarantees that patients receive support when they need it.
Key Information About Northgate Surgery
| Attribute | Details |
|---|---|
| Name | Northgate Surgery |
| Address | Northgate, Pontefract, West Yorkshire, WF8 1NF, United Kingdom |
| Contact Number | +44 1977 703635 |
| northgate.surgery4@nhs.net | |
| Hours of Operation | Monday, Tuesday, Friday: 8:00 AM – 6:30 PM; Wednesday, Thursday: 7:00 AM – 6:30 PM |
| Special Services | Online consultations, repeat prescriptions, flu vaccine programs |
| Emergency Services | Out-of-hours service available |
| Website | Northgate Surgery Official Site |
| CQC Rating | Good (3 October 2016) |
A Full Range of Services for Every Patient
Among the many medical options available, Northgate Surgery stands out. Regular checkups, consultations, and the management of chronic diseases are all part of this. Community health is prioritized at the surgery, which is why they also offer immunizations and preventive care programs.
Healthcare becomes increasingly accessible with the help of online services. Patients have the option to manage their medicines and schedule visits remotely. Reduced wait times and increased efficiency are the results of this digital strategy for routine medical care.
Adaptable Schedules for Enhanced Availability
Extended hours are available at Northgate Surgery on some days. Schedules that are hectic in the morning and evening are more accommodating to patients. Because of this adaptability, people can get medical treatment whenever it is most convenient for them. It demonstrates how seriously the operation takes the requirements of its patients.
The surgery has an out-of-hours service for when you have an emergency that cannot wait. On weekends, holidays, and evenings, patients can dial 111 to get help. This way, any time of day or night, an emergency can be attended to without interruption.
Digital Resources for Contemporary Medical Care
When it comes to patient care, the practice is all about embracing technology. Important services are readily available on its website. Online services allow patients to do things like reorder medications, view available appointments, and change personal information. Even more care is streamlined with the PATCHS system.
PATCHS facilitates online consultations between patients and healthcare providers. They can get guidance or set up follow-ups by responding to a short survey. Thanks to this method, the team can efficiently address medical concerns while saving time.
Programs for Vaccination to Improve Health
For individuals who are eligible, Northgate Surgery strongly suggests getting a vaccine. Regular vaccines, booster doses against COVID-19, and flu shots are all on the table. By implementing these measures, we can better safeguard at-risk communities and slow the epidemic’s progress.
It is easy to schedule a vaccination. Appointments can be made by patients over the phone or on the website. All age groups are guaranteed access to critical health services, with a focus on preventive care, at this practice.
Excellent Reviews and Care Focused on Patients
Following its most recent evaluation, Northgate Surgery was given a “Good” rating by the Care Quality Commission (CQC). The high ranking suggests that the surgery is dedicated to providing high-quality care. Friendly staff, competent doctors, and smooth services all contribute to a great experience, which patients love.
Customer feedback highlights the staff’s commitment to individualized treatment. With care and efficiency, every patient issue is addressed. The community has come to trust Northgate Surgery as a trusted name in the region because of their patient-first approach.
Reviews Table for Northgate Surgery
| Reviewer Name | Review | Rating (Out of 5) |
|---|---|---|
| Lee Lee | “Top marks to Northgate staff and doctors. Would recommend it to anyone.” | 5 |
| Kimberley Bradbury | “The receptionist was rude and unhelpful. She refused to give her name or let me see a manager.” | 1 |
| Nithya | “Timely responses when regular medication refills are requested through the NHS app.” | 4 |
| Lee M | “Helpful staff, clean premises, and efficient service. Highly satisfied with my visits.” | 5 |
| Kim Jones | “Had trouble booking an appointment. The process was confusing and took too long.” | 2 |
| Sarah Green | “Doctors were kind and listened carefully to my concerns. Very professional experience.” | 5 |
| Paul Thompson | “Quick service, but follow-ups could be better organized.” | 3 |
| Emma Brown | “The online system made booking so easy. No issues with prescriptions either. Great job!” | 5 |
| Mark Davis | “Reception area was a bit crowded, but staff were attentive and polite.” | 4 |
| Jane Richards | “Vaccination process was smooth and well-organized. Highly recommend for flu shots.” | 5 |
FAQs About Northgate Surgery
- Where is Northgate Surgery located?
Northgate, Pontefract, West Yorkshire, WF8 1NF, United Kingdom. - What are the surgery’s operating hours?
Monday, Tuesday, Friday: 8:00 AM – 6:30 PM; Wednesday, Thursday: 7:00 AM – 6:30 PM. - Does Northgate Surgery offer online consultations?
Yes, through the PATCHS system and the NHS app. - What services does the surgery provide?
General consultations, vaccinations, repeat prescriptions, and chronic care management. - How can patients contact the surgery?
By calling +44 1977 703635 or visiting the official website.
